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Finance
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Demerara Bank to introduce agentic AI system in seven-month project with Indian technology firm Ksolves

By
Diligence Posts Editorial Team

Demerara Bank Limited, the Georgetown-based commercial lender, has ordered an agentic AI system and its supporting technology infrastructure from Ksolves India Limited. The order is worth approximately US$0.5 million, according to a filing the Indian company made to the country's stock exchanges on 28 September 2026. The project is expected to take seven months.

Ksolves is listed in India and disclosed the order under Regulation 30 of the SEBI Listing Obligations and Disclosure Requirements Regulations, 2015. It submitted the notice to both the National Stock Exchange of India and BSE. The filing describes the work as a strategic initiative that follows earlier digital transformation projects Ksolves has carried out for the bank. It does not name those projects or say when they took place.

The filing does not explain what the AI system will do. Agentic AI generally refers to software that can carry out tasks with limited human direction, but the document does not define the term for this project, and neither Ksolves nor the bank has said which banking functions it will cover. Demerara Bank has not commented publicly in the material available, and all details come from Ksolves' own disclosure.

Demerara Bank was incorporated in January 1992 and began commercial operations in November 1994. The filing describes it as Guyana's first and only indigenous private-sector bank, a claim that comes from Ksolves and has not been independently checked here. The bank is headquartered in Georgetown and runs a network of branches across the country.

Its services include savings and term deposit accounts, retail and corporate loans, credit cards, internet and mobile banking, foreign exchange, payroll services and international money transfers. Those are the areas in which customers in Guyana would be most likely to meet any change to the bank's technology, although the filing does not say which will be affected.

The order was placed by what the filing calls an international client and will be carried out for the bank in Guyana, South America. That wording reflects Ksolves' position as an Indian supplier. It has no bearing on the bank's ownership, which the filing does not discuss.

Ksolves said its promoter, promoter group and group companies have no disclosed interest in Demerara Bank, and that the transaction is not a related-party transaction. Both statements are required in filings of this kind.

The contract comes as Guyanese institutions continue to expand their use of digital services. The filing itself makes no reference to wider conditions in the Guyanese economy or banking sector, and it gives no figures on the bank's customers, staff or branches.

Ksolves gave no financial terms beyond the approximate contract value and the seven-month execution period. The amount is stated in US dollars and is approximate. It did not say how the payment will be structured, whether any part of the work will be carried out in Guyana, or when the system is expected to go live.

The bank has not said whether the system will change how customers deal with it, or whether staff numbers or branch operations will be affected. Until either party provides further detail, the scope and effect of the project in Guyana remain unclear.

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